Questions, answered
About our nuts, ordering, delivery and bulk orders. Can't find yours? Message us on WhatsApp.
About our nuts
Are the nuts fried?
No. They are dry roasted with no added oil. On our flavoured nuts, the seasoning is held on with a little edible gum (gond), not oil.
What goes into the flavours?
Familiar spices such as black pepper, chaat masala, amchur, mint, garlic, oregano and parsley. The full ingredient list for each jar is on its product page and on the label.
How long do they stay fresh?
Six months from the date of manufacture. The use-by date is printed on every jar. Keep the lid tightly closed and store the jar in a cool, dry place.
Do your products contain allergens?
Yes. All our products contain tree nuts, and may contain or be processed alongside other tree nuts, peanuts, sesame and other dry fruits. If you have an allergy, please check the label and take care.
Are you FSSAI registered?
Yes. Our FSSAI Registration No. is 21226192002916. It is printed on our jars and shown on every product page.
Ordering and payment
How do I order?
Tap “Order on WhatsApp” on any product, or message us on WhatsApp at +91 77956 16994 with the products and quantities. We confirm your total and delivery date in the chat.
Can I order on the website?
Orders are taken on WhatsApp only. The website shows our products, prices and full details; WhatsApp is where we confirm and take payment.
How do I pay?
By UPI, before dispatch. We share our UPI details when we confirm your order. We do not offer cash on delivery.
Are prices inclusive of GST?
Yes. The prices shown are MRP, inclusive of GST.
Delivery
Where do you deliver?
Across Bengaluru. If you are outside Bengaluru, message us and we’ll let you know whether we can send your order.
Is delivery free?
Delivery is free on orders above ₹500. For smaller orders, the delivery charge depends on your location and is shared before you pay.
How soon will my order arrive?
Orders confirmed and paid by 9:00 PM are dispatched the next day. Orders after 9:00 PM are dispatched the day after. We confirm everything on WhatsApp.
Can I cancel or change my order?
Yes, within 2 hours of ordering or before 9:00 PM on the day you order, whichever comes first. After that we have started preparing your order, so it can’t be changed.
What if something is wrong with my order?
Message us on WhatsApp within 24 hours of delivery with clear photos of the product and packaging. Depending on the issue, we replace it or give a full or partial refund.
Bulk and gifting
What is the minimum bulk order?
50 jars per pack size. You can mix flavours that come in the same size, for example 25 Chatpata Almonds and 25 Garlic & Herb Almonds (95g).
Can you put our logo on the jars?
Yes. Custom labels are available from 100 jars.
Can we try samples first?
Yes, samples are available on request for bulk and gifting orders.
How do I get a bulk price?
Fill in the enquiry form on our Bulk & Gifting page, or message us on WhatsApp with the number of jars, flavours and pack size, the date you need them by and the delivery location. We’ll send you a quote with bulk pricing.
Still have a question?
Message us on WhatsApp. We reply Every day, 8 AM–9 PM.